He said sure she is 9 and barely over height no problem. Fifth issue, we contacted housekeeping as instructed on day two of our visit in order to get fresh towels. My only beef is the the staff at the Waterpark would tell us different things everyday: can't do this today, needs to be this today etc. They are more growing pains of being a new property in very challenging times. It must be asked for. Ice cream parlor and candy shop- $7 for 1/4lb of candy. Blackout curtains work well- which is important to me! The quality of prizes is elevated!!! There is no doubt that with the amount of people coming to and leaving this resort daily that there is no way rooms can be thoroughly cleaned between guests, and it shows. LOTS OF WALKING! The indoor water park and Tom Fooleries was a great experience. Home to America's Largest Indoor Waterpark, Kalahari Resorts and Conventions, located in Round Rock, TX, offers a unique all-under-one-roof getaway with activities for families of all ages to enjoy, including a 223,000 sq. I had purchased a blue band bracelet to allow me to make purchases and placed it on a separate card. We were told our rooms would be close and on the third floor. Kalahari Resorts & Conventions - Round Rock. Ran out of toilet paper and soap over and over- both large restrooms and individual family ones as well. Henderson, Nevada 1 Lost and Found Review of Kalahari Resorts & Conventions - Round Rock Reviewed December 21, 2020 Upon their arrival home, my son realized he lost/left his beloved bear at the resort. Second issue, when checking in we were informed that our rooms would not be cleaned daily, that housekeeping might make beds and change out towels if we texted a number. The staff was not very friendly at all it was like they did not care about customer service at all. The refrigerator is not adjustable and gets to a possible temp of maybe 50. The bathrooms were also very gross by the end of the day as well. Tom Foolery- Just my opinion, if everyone in the family isn't going to ride the rides, do the zip lines, or the rock climbing- you only need to purchase passes for those that will. First issue, the line to check in was INSANE. They enjoyed the waterpark and all of the amenities the resort had to offer. le-de-France had a fourfold growth in population between 1850 and 1968. Spent hours in there. Needless to say I will never go back. I ask for manager. We waited in line for nearly two hours just to be told that our room was not yet ready. Over and over this was witnessed. There is a Starbucks, Ice Cream Shop and a full market open all day. November 15, 2022 Amy Smith 0. Kitsch, cheesy, cheap. Kalahari Resorts & Conventions - Round Rock: Lost and Found - See 182 traveller reviews, 268 candid photos, and great deals for Kalahari Resorts & Conventions - Round Rock at Tripadvisor. Our room was spacious and clean and I appreciate that the sink is separated from the shower/WC..having to share the room with my wife and daughters. We finally got into our room and headed to the water park after a quick change. Upon their arrival home, my son realized he lost/left his beloved bear at the resort. Absolutely disgusting! We didnt make it an issue and just had fun. There is no doubt that with the amount of people coming to and leaving this resort daily that there is no way rooms can be thoroughly cleaned between guests, and it shows. And deafening. Nothing resolved and no One has any answers. The cocktails are everywhere and they start at $9 a drink and go up. What are we to do for breakfast??? 60 tickets to do the big zip line. Larger mini fridge and microwave available. It's worth it.but will be taking out a second mortgage for the next round! Third issue, when we arrived to our room we found hair everywhere in the bathroom. Stuff of some sort on the air vents for the ac. We are so grateful they took the extra time to look for the bear. But all other restaurants didn't open till 11pm. Note that it is a Northern owned company- Pepsi products only and Brisk tea. My child Is hungry and this is one inconvenience too many. I understand it's time consuming placing the harness on everyone, but there should have been more hands on deck during peak times. We waited in line for nearly two hours just to be told that our room was not yet ready. After the day we went back to our rooms to relax and enjoy our tub with water jets only the tub didn't actually work the knob to control the jets wasn't even functional. That was a mistake. We will do the big slides.Who cares that her friends we drove 3 hours to meet who are 2 years older than her are happily playing in the kid area. Beds were very comfortable (soft). I know that most resorts/hotels have higher prices but $4.50 for a bottle of water is ridiculous! * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Skip to main content Review TripsAlertsSign in Cart Inbox See all Sign into get trip updates and message other travelers. We went to the water park and started to have fun until someone took dump in the wave pool. Food had zero flavor. Room types may vary. She never did anything that would need a pass. However, its cold, unfriendly. The spa is 4-star worthy. The history reports the existence of a ruined city found in the Kalahari Desert in southern Africa. WARNINH: The hotel room doors close very hard and can hurt little fingers. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Next time I am going to look into renting a cabana. My family and I are currently staying at this location. We were able to do everything and everyone had a blast. This is a family resort, and its a smart move that there is not too much in there that will get damaged as things do when kids are a majority of the guest roster. Yesterday half the slides were closed. Every child under 48" must wear some sort of life jacket. The lady at the register, Jessica was rude and not helpful at all. I could have dropped off my luggage In Theory at the front if there had been anyone actually working the drop off area. Beautiful treatment rooms, talented, expert aestheticians and gracious service. We like pizza! Group Sales Waterpark Their ropes course is even bigger. Definitely a place to be. Their ropes course is even bigger. It feels like its all about the bottomline. On his return to Europe, he published a book detailing his experiences which included descriptions of unusual rock formations which he believed to be ruins of hitherto unknown buildings. Zip lines, rides, rock walls, bowling, escape room, laser tag are all extra. We had the 2 bedroom family suite. Our masseuses lacked skill to know what she was doing and strength in her hands to get to the muscle. ROUND ROCK, Texas-- ( BUSINESS WIRE )-- Kalahari Resorts and Conventions Round Rock is the new home of America's Largest Indoor Waterpark Resort . Lots of games, lots of rides, lots to do. Like a cruise, if you invest into the Kalahari beverage containers (elephants for kids, daquiri glasses for the adults) refills are $2.50 for kids and $8- $12 for daiquiris. The indoor water park and Tom Fooleries was a great experience. Its 70* out today so idk what the truth was. The gym is very well equipped. Taxes and fees that are shown are estimates only. Never saw anyone sanitizing these. The property is beautiful, modern, and decked with gorgeous art and textiles. They even off cabanas with the personal pools!4. I would not pay for this again. Phone Numbers. Check in and Check out times at the Kalahari Resort. Who is monitoring guest coming and going? Just didn't cut it for my family.Overall, great experience and I would go back again. Ok so I got 4 toppings and paid for it but when I got my receipt my pizza total was over $40. How many families can afford $24 a plate for dinner? Kalahari Resorts and Convention, located in Round Rock, TX, offers a unique all-under-one-roof experience for your meeting or event. Music Schedule for Hometown Holiday. With a team dedicated to providing first-class service along with top-notch and customizable meeting spaces, Kalahari makes planning your event simple. Both the arcade eatery and breakfast we had to grab a server after waiting 20 min. Ok I dont carry change but I had a house key and managed to make it work. Not many actual games. Now, we knew the food was $$$$. But we expected the service that goes with it. Arcade is very cool but the games are lacking. Some F&B outlets don't offer fountain, some do. Regular check in is 4pm. And the most pleasant surprise the 'store to cash in tickets'- AWESOME!!! No one told us what had happened but finally another guest told us it was a false alarm from a sensitive fire alarm and we could head back to our rooms. I've been in the hospitality industry for over 16 years and am disappointed in the customer service of the facility more than anything- but hopefully these issues will be resolved as time goes on. That store is way better than any Chuck-E-Cheese or D&B! My gosh the place is so beautiful! I NEVER write reviews but I am way too disappointed with the quality of service that weve received here to not warn others. Kitsch, cheesy, cheap. Not the best job in keeping out noise from the corridor. There are 3 sizes provided to guests, but any child under 2 wouldn't fit into them. Ummm no. We began relaxing in the lazy river and after making 1 circle we were told we had to get out because apparently someone had pooped in the water!! If your child is tall like mine, age is irrelevant. Toll-free Experience Center 1-877-525-2427 Local Direct 512-651-1000. We can't thank Xian and the staff enough. Luckily Melissa was able to help and gave us an awesome experience. A city once grand and sublime, Please see our partners for more details. If everyone needs to be in a raft on the lazy river, have it stated as well. The cafe lunch experience- 4 sandwiches and 2 sides (no drinks) was $48. We had the 2 bedroom family suite. The rooms are fine. Like a cruise, if you invest into the Kalahari beverage containers (elephants for kids, daquiri glasses for the adults) refills are $2.50 for kids and $8- $12 for daiquiris. Bad Spa & Restaurant Experiences, but the rest is great, Tastefully Themed and Upscale for Family Fun, Kalahari Resorts & Conventions - Round Rock, Staybridge Suites Austin-Round Rock, an IHG Hotel, Avid Hotels Austin - Round Rock South, An IHG hotel, Candlewood Suites Austin-Round Rock, an IHG Hotel, Holiday Inn Express & Suites Austin - Round Rock, an IHG Hotel, SpringHill Suites by Marriott Austin Round Rock, Holiday Inn Austin North - Round Rock, an IHG Hotel. Water park- Overall awesome. But for being a "family resort" Im disgusted. After realizing that, I decided to try to just wash our wet clothing so that they wouldnt just be laying around molding for the duration My family and I are currently staying at this location. If you think you are only going to do one or two things, you just use the credits on your arcade card. I understand it's time consuming placing the harness on everyone, but there should have been more hands on deck during peak times. But every F&B on the resort is over priced. A Day Inside America's Largest Indoor Water Park in Round Rock On Kalahari's thirty waterslides and lazy river, my kids and I took our first plunge into some kind of normalcy since the. Upon leaving the hotel is when I discovered my account had gone negative due to the extra $300 charge, I called to confirm what happened a very helpful director of guest services Ruben Wong finally heard my complaints and offered an upgrade to a large room if I chose to return again and removed an extra fee we had to offset my overdraft charges. A. J. Clement researched the story in 1964 and advanced a new theory. It's only been open for 3 weeks and already this many issues! I cant think of exact word to describe this amazing place. Go to Gaylord, Wolf lodge, moody gardens. 3. Nope. The grand scale from the outside is huge. But you don't actually need any sort of pass to enjoy Tom Foolery. Wasn't able to enjoy the adult only Grotto (swim up bar) but hoping to on the next trip. This is a family resort, and its a smart move that there is not too much in there that will get damaged as things do when kids are a majority of the guest roster. At all. No one seems to know what they are doing! The service issues will eventually work themselves out. Clearly the guest are unloading as quickly as possible. Just keep luggage in car and save the $250! Clearly the guest are unloading as quickly as possible. Staff didnt feel it important to post this anywhere. They have considered all things from babies to teenagers. Rooms: Bare minimum- no extras (not sure if it's due to COVID or not). Tripadvisor performs checks on reviews. Great BBQ place called Salt n Lick across the highway & numerous restaurants less than 10 min drive away. Kalahari offers 200,000 sq. 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