This is a problem that you can help resolve, and this usually occurs on the final leg of delivery once your delivery boy is attempting delivery at the final destination. goggles, etc.) DHL Hong Kong handles 10s of millions of parcels a year. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'trackingadvice_com-large-leaderboard-2','ezslot_19',156,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-large-leaderboard-2-0');The following items are commonly seen in commercial documents: The sales invoice is another term for a commercial invoice. Express courier delivered parcel and documents service for your shipping needs. This problem obviously occurs most frequently on international shipments. If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. It is frustrating when you see that your DHL package is on hold. Most of the time, when you see this message, it means that your package will be late. Usually, the shipper or online shop is able to provide the tracking number or ID. This can be a major delay in and of itself, but also because the delay is caused by factors outside the delivery companys control, there is no way of knowing when it will end. Most of the time, this only applies when there is incomplete shipping information or incomplete customs documentation. All rights reserved 2023 Copyright HowChimp.com. Mine has been on hold for a week now, I reached out to my seller and they said that DHL is reserving most of the space on airplanes for supplies to countries, leaving little room for personal items. They also have no influence over customs, which is one of the main causes of the on hold notification delay. MyPostOfficeLocation.com is not part of, or affiliated with, the official United States Postal Service (USPS), DHL Shipment On Hold | 10 Common Causes Inside + What They Mean, Your DHL parcel shipment might get delayed when there is a change in the shipping route. Local road closures, weather issues, or strikes can all cause delays. Emergency Situation Surcharge Adjustment - Effective April 10, 2022 . Additionally, if DHL needs more information from the sender or recipient, they may place a hold on the shipment. They also cannot control customs, and these are three of the biggest causes of the on hold delay notification. Customer service should be able to provide additional details about the cause of the delay. You are still able to proceed, but in order to best experience this page, we recommend using Edge, Firefox and Chrome. Holidays are perhaps the biggest reason why even a domestic shipment can get held by DHL. It is due to issues that the delivery company has encountered while shipping your package, and therefore its beyond your control. Often, on hold is nothing to worry about. You might find this issue dragging on for many working days. Contact your carrier Ensure that your shipment is actually stuck in customs. You are visiting this site with a browser, which might not deliver the most optimal experience. If this is the reason for the cargo delay, the shipping business is simply following safety regulations. Does The Post Office Provide Printing And Faxing Services? I have been using the service for 10 years now. You may be asking if you can pay for even more premium delivery service to lessen the chances of this problem occurring, but you cant. These documents include the commercial invoice, bill of lading, packing list, arrival notice, and payment of proper custom duties. Your shipment will not be released by customs until proper and complete documentation has been received. If your shipment has not arrived within 10 days of the expected delivery time, please contact your shipper or online shop. Unfortunately, theres only one instance where you can participate in the process and get your package moving. Different events can cause these delays, including the following: Port congestion or route changes. Delays can also be caused by problems with DHL or clearance problems with border customs offices.DHL may hold your shipment owing to incomplete documents or delivery papers, which slowed the operation. Please continue to monitor the progress online. For anyone asking why is my DHL shipment on hold?, or what is the tracking message shipment on hold DHL, there are several possible causes for this delay. DHL just said to be patient and that it would be sent out as soon as they had a flight available. Manage shipment as a guest. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2023 Postal Guidance - All Rights Reserved. It is normal for a hold to be resolved within a week of it occurring. By Tuesday, things could be up and running like normal again. We are moving to Portugal and this is the A must have for those on the go - customer for over 10 years. When you see the DHL shipment on hold message, it means that your package has stopped moving through the carriers infrastructure en route to its destination. Did you want to track a DHL Express Reference? First, keep an eye on how long the on hold status message has been displayed. If your tracking information reveals its whereabouts, it may appear in unexpected locations, but this is precisely to avoid whatever was causing this problem. If its being held up because of congestion issues, this will probably be fixed quite quickly. Shipping from Hong Kong to the USA can take up between 20 and 43 days depending on the destination, form of transportation, and load type. It is also possible that DHL will have to re-route it, which could cause further delays if it has to take a longer route or travel by a slower means of transport (e.g. It gets frustrating to check the. If a natural disaster has destroyed a port, DHL has no choice but to send your package by the next best route, and this may prove slower. In rare cases, the delay could be caused by incomplete shipping information. | [Comprehensive Guide] Inside. Read more below. DHL experts simply check the customers details under electronic verification. Take your post-purchase order tracking experience to the next level. Remember that DHL does not deliver on Saturday in the U.S., even under normal conditions. Delay of shipment may result from bad weather conditions. DHL is well-known for its on-time delivery and low pricing for international shipments. Request a business account and profit from exclusive benefits. Try it free. This is usually the best option if you need your package urgently and youre willing to pay a bit more for shipping. Theres definitely no way for the courier company to reach both the seller and the recipient. Does DHL Deliver On Saturday? First, make sure that you are using proper packaging. With a career as an Operations Manager and over a decade of first-hand experience working with major courier shipping companies, Charles has the knowledge to help you to solve shipping and packaging-related queries. Frequently Asked Questions. The shipper or online shop can start an investigation for lost items. Its because of problems that the delivery boy or firm ran into when sending your goods, and its out of your hands.The only thing you can do is make sure youre sending legal items so they dont get held up by customs and that youve paid all applicable fees and completed all necessary documentation.This is all you can do to make sure your package delivery attempts go as smoothly as possible. But DHL couldnt deliver it as it is too dangerous to be on the road. Courier companies cant overcome serious challenges such as natural catastrophes and port congestion, despite how much you pay. If your shipment is lost, damaged, missing content, or it arrived later than the published delivery commitment, you will need to complete the correct corresponding claim form to ensure that DHL has all relevant information necessary to process your claim and resolve the situation as quickly as possible. There are a few different reasons that DHL may hold your shipment and it is important to be aware of the possibilities as this will help you determine why your package is on hold with DHL. Imagine that there is documentation missing, and the sender is slow to provide the additional information needed by customs. There are unavoidable circumstances that cause shipment delays. The problem of port congestion appears to be getting poorer every year. Ireland. Excellent!!! Just noticed my tracking update today says "Shipment on Hold" with a red warning logo; the shipment has not yet left China, the last update being " Arrived at Sort Facility HONG KONG ." Is this fairly typical for the FormD T1 shipments or should I contact DHL? However, what does it mean when you see the DHL shipment on hold message? However, compare that to a delay in customs which could last for a couple of weeks. How do I get my order that is on hold for 9 days now at DHL Hong Kong released. Event Topic : Digital Innovation Conference - Being Because youll frequently be left in the dark about how long your delivery will be delayed or when it will resume its journey. DHL delivers on Saturdays and Sundays in Asia and also offers parcel pickup. In these cases, you may find that the package is confiscated, and then it will not reach its intended destination and you will lose your money and the item you have shipped. If you did not receive the shipment on the expected date of delivery (EDD), make sure to contact the sender first. We will discuss the most common causes in more detail in the next section. | Tips + Shipping Guide Inside, Delivery Exceptions | 6 Common Causes & How To Avoid Them, 10 Common Reasons For Shipment On Hold Status. Your documents should be clear and valid for a swift process. How Long Can You Go Without an Oil Change After the Light Comes On? We want to leave a greener Earth for our children. India. Welcome! Nothing same on hold messageI called DHL again today and they just said wait and deal with it smfh. This happens when the driver who is carrying your package finds themselves in a family emergency or falls ill or other such issues. You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes be it big or small. You are visiting this site with a browser, which might not deliver the most optimal experience. Overview. Thankfully, the majority of delays last for less than a week. How Late Does DHL Deliver USA? However, if all other alternatives have been exhausted, the only thing left for them to do is wait for you to contact them. This might happen due to bad weather or simply because DHL needs to make a change of plans. Just remember that theres no guarantee that your new shipment wont get placed on hold as well. Showing our 5 star reviews. I have listed the reasons in order of the most occurring ones. Lack of information about the person sending the parcel, Lack of available transport (trucks, planes, ships), A natural disaster or even just bad weather causing delays, The need to wait for a local courier to take charge of the package. This is somewhat a result of the reason mentioned above. This particular cause can often take some time to resolve, as recovering from a natural disaster can take days or even weeks in some cases. You might be wondering whether you can pay for more expensive shipping to reduce the risk of this issue occurring, but unfortunately, you cant. The best thing you can do is contact DHL for updates. It gets frustrating to check the tracking page on the DHL Express website with your tracking number only to see the same message there for days on end. Unfortunately, it will create a delay, and sometimes quite a long one. If you track your shipment and it appears to be on hold at the destination, it may be because the receiver has closed its deliveries at the moment. It also indicates that the shipment is available for Customs release. It will also be delayed while they work out which route to use. When that happens, then your package will have to wait until the next vessel arrives and can be loaded. For examples of the tracking numbers used on DHL shipments, please click here. The DHL shipment on hold status can be frustrating because it almost always means a delay in the delivery of your package. And it all relies on the things being transported. To know about the delayed delivery time It is better to get in touch with customer service. Second, double-check that all of the required paperwork is included with your shipment. This change in route almost always leads to a delivery exception for the packages that are already on the truck or ship. Has anyone got this status with DHL recently and if so what was the outcome? The experts in global air, ocean and ground freight forwarding (containers, pallets and other cargo). All rights reserved. How can you purchase postage through PayPal without Ebay? It is usually due to a delay in the packages journey. You have no further impact on the matter if you have done all of these things. There is very little that you can do to avoid this sort of occurrence. CR2025 Vs CR2032 Battery What Is the Difference? Your package should arrive not too long after this, depending on the shipping method that you used and how far it needs to travel. An example would be a typhoon in the area of the sender. 40.2k Likes, 137 Comments - Billy Shears (@whomstd.v1_) on Instagram: ""Til I ever hold you out there again, Will you be mine? Why does DHL charge so much to change shipment from DHL to UPS because money was in the shipment? Open the DHL Express website and click on contact us. How can . if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'trackingadvice_com-box-3','ezslot_3',137,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-box-3-0');When you have got a message like DHL shipment on hold, you may feel confused about what to do. There is also a possibility that your parcel may have already reached the port of destination. Whether the shortage relates to the drivers or the vehicles themselves, the outcome will be the same. Been waiting like a month lmao. Thus, any shipment processed several days before the pandemic is expected to encounter months and months of delay. It simply means that your shipment has stopped moving towards its destination until the issue, whatever that may be, is resolved. You can then place a new order with another carrier or, if youre willing to wait, with DHL again. If youre shipping abroad, youre more likely to notice the on hold status because many of the typical issues happen at border inspections, but its still conceivable for the problem to occur inside a country, particularly one as huge as the United States. DHL has a consumer rating of 1.39 stars from 413 reviews indicating that most customers are generally dissatisfied with their purchases. Although calling DHL might help alleviate these problems, it is still a tough scenario to be in. What do I need to do to release my shipment? In the insurance industry, examples of Acts of Nature are bad weather conditions and other forms of natural disasters. Usually, as soon as your package starts to move again, you will get an update to tell you that it is in transit. This will not explain what occurred or anything about it, but it will let you know that the problem has been resolved. Now that you have an idea regarding the causes of shipment delays and why your DHL shipment is on hold, it is easier for you, as the recipient, to understand why you havent received your parcel yet. The same goes for natural disasters. Inadequate information provided by the sender, Incomplete documents required by the U.S. Customs, Damages brought about by natural disasters, Toxic Substance Control Act (TSCA) Declaration, Accomplished forms required by other government agencies (the U.S. Food and Drug Administration, U.S. Federal Communications Commission or FCC, and the U.S. Environmental Protection Agency, among others). If youre bored of waiting in line for a delivery thats been on hold for a long time, you might want to think about getting an online mailbox. As a result, there will be a shipping delay. Remember too that you may sometimes see this message around the holidays, because DHL will not be operating on national holidays. . For . Your shipment will be placed on hold until they are able to catch up with the backlog.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'postalguidance_com-banner-1','ezslot_2',106,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-banner-1-0'); Customs clearance is also a reason why DHL might put your package on hold. Driven by the power of more than 380,000 employees, we deliver integrated services and tailored solutions for managing and transporting letters, goods and information. Performance is just as advertised. Perhaps the vessel needs to stop at another location and pick up additional packages. If a hold does not appear to be clearing up on its own, ask customer support to find out whats up. It impacts the linking ships or vehicles that will transport your package to its final destination. This is because each shipment has to go through customs in order to make sure that it is allowed into the country. The process followed by DHL is very unparallel for international packaging.Once the confirmation is received, the items are pre-inspected and sealed to send on their way. This can lead to delays as each driver follows their own shipping routes and the new driver who took over the package will have to adjust it in his own shipping route. Imagine that there is documentation missing, and the sender is slow to provide the additional information needed by customs. Standard international and domestic parcel services. Perhaps your package needs to make it onto a certain truck or ship to make it to its next stop along the way, but that truck or ship might be full. In general, once the shipment has reached our facility, a tracking event will appear. Lets dive in and see what causes these shipment delays. The best thing to do is just to wait and see if the message gets updated. DHL EXPRESSON DEMAND DELIVERY. USPS Stolen Package? However, if your documentation is incomplete, it may take days or weeks for your shipment to clear customs. Please keep in mind that delivery times can vary depending on the product/service and origin/destination relation, from 2-3 days for neighboring countries and up to 20 days for countries with long distances. Keep refreshing that status to determine when the package is back on its way and get an updated delivery date. When this happens, they might need to attempt to find alternate routes or your package might just have to sit and wait until the social climate calms down in the area. I think l they do this to get additional money fro. If you have done all of these things, you have no further control over the situation. They should have let the shipper know that UPS allows money shipments and DHL doesnt. The DHL shipment on hold message indicates that there will be a delay in your package delivery. Their Virtual Mailbox is great to have while on the road. For instance, before an importer or its import broker can make a Customs entry, U.S. Customs requires commercial documentation. The on hold message is often an indication that your package has stopped moving entirely, and is staying in one place. So, if your parcel is work-related, then your work becomes affected too. Contact your receiver to see if the company is open for deliveries. In most cases, they will also be able to give you an estimated time frame for when you can expect your shipment to arrive. An On hold is eventually resolved within a week of its occurrence. Deposit bank checks virtually with the click of a button. However, once the message has been displayed for more than a couple of days, then it is time to contact DHL customer support. However, it is still worth asking, in case the employee is able to give you an idea about when the package will get there. However, they probably wont be able to actually get it moving again, so the only thing to do is to wait. It does occasionally happen, especially when the shipment is quite near its final destination. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop. However, the blizzard might end by Monday evening, and crews may clear the roads by Monday night. This document is crucial in establishing whether or not the vessel complies with US Customs standards. I called DHL and they were no help literally just told me to wait lol..my order was expected by end of day tommarow smh. Generally, DHL doesnt hold any package for more than 1 week. After 2-3 days, the status of the package will become normal again. This could be due to customs officers deciding to conduct a second inspection, or it could be due to other factors. In these cases, another driver will have to take over. Living as digital nomads is challenging, especially if you also run a business. Again, not very common but it does happen sometimes. DHL ensures that the services they provide are of high standards. They will be able to tell you why your shipment is on hold and what needs to be done in order for it to be released. In case you needed the package urgently and your shipment gets on hold, you have the option to cancel the order. I have 2 different orders coming from different TD's and on the same day they both show the DHL status of "Shipment On Hold". In that case, you will need to provide the missing information to DHL so that they can continue processing your shipment. Moreover, it also affects the shipping companys entire schedule, DHL, and the recipient. Other forms of natural disasters. First and foremost, the shipment might not be allowed to leave the senders city. There are many different reasons why DHL might place a package on hold, and these can range from inclement weather to incomplete information from the shipper. For all you know, it might just be several miles away from you. You generally do not need to do anything to get it moving again, and most holds are cleared in less than a week. The shipper. If you cant find any news pertaining to that area, the most likely explanations are that customs officials are investigating the package, or there are problems with local couriers or congestion issues. If there are strikes in the area, this is likely the issue. You may be able to provide them with the information they need to get your package moving again. I cannot say enough about how fantastic this service is. How to Contact DHL About a Shipment on Hold. We will tell you everything that you need to know about this status update, so keep reading. (Solved!). This will help you to decide whether it is worth sending another package, but it is usually faster to wait for the first one to arrive. It could also be more local to your delivery area. Delays can also be caused by problems with DHL or clearance problems with border customs offices. Devices should be packed to minimise movement, so as to avoid short circuit or unintentional activation. This usually occurs if your package is coming from outside of the USA. The carrier is the one who sends out the Arrival Notice. Remember that your package may take a new route. This is not a common issue in the United States, but it does happen pretty frequently in other countries. Get mail from all your homes and business(es) or both in the same app. This is usually no longer than 2-3 business days. Shipment delay involving U.S. Customs is one of the most common scenarios, if not the most. Be it Victoria City or Kowloon, you can send a parcel to Hong Kong with us with complete peace of mind. Copyright 2023 MyPostOfficeLocation.com. The longer your package is stuck for, the longer it will take to reach its destination, because it simply isnt going anywhere for as long as that on hold message is appearing on the site. Holidays are another reason why a DHL shipment might be placed on hold. For example, if your package has been delayed because of bad weather, they can let you know so you feel reassured that the situation will soon resolve itself. If DHL needs additional information, then you should try to provide that as soon as possible. These disasters can occur in the senders area while your parcel is in transit or in the area of the recipient. Make sure you keep checking on it so you will know when it has arrived. Can You Live in One State and Have a Drivers License in Another? Remember that. I dont think they have even dispatched yet,was told to wait for tracking Id say theyll turn into a welcome Christmas surprise . Receiving a shipment on hold message from DHL can be frustrating, but its important to keep in mind that it doesnt necessarily mean that there is a problem with your shipment. Ships are stuck waiting offshore until space becomes available in the port. Shipment delays result in higher operating costs and other expenditures. Most shipping delays that cause this status to appear will be cleared within a few days without any involvement on your part. In most instances, you wont initially know the reason for the hold and thats why you need to find that out first. Schedule A Pickup Anytime with MyDHL+ Thankfully, the majority of delays last for less than a week. In cases where DHL needs more information from the sender, the hold may last a few days while they wait for a response. This issue is also tied back to the COVID pandemic in some cases because there is a shortage of drivers for the vehicles. U.S. Customs requires many documents for goods coming into the country. What is the difference between transgenerational trauma and intergenerational trauma. This change in route almost always leads to a. for the packages that are already on the truck or ship. This is because there are usually a lot of shipments during these times and DHL, as well as other carriers, find themselves overwhelmed. Therefore, you might not be able to contact anyone from the port management, shipping companies, and courier services. How Many Stamps Do I Need? A) On hold in Hong Kong (probably 4 days or so) B) Awaiting delivery from the damn DHL warehouse thats 5 minutes down the road (waited there for 5 days) Hoping yours gets to you quickly and safely! Complete a change of address online and deliver the form to your local post office. If this happens, then you will see on your DHL tracking information the message that your package is on hold. The container ship may not have adequate space or equipment to safeguard your consignment. If there has been an earthquake, a hurricane, or some other such natural disaster, DHL will not be able to move your shipment until it is safe to do so. Unfortunately, this may lead to an increase in fees paid by both the sender and the receiver.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[468,60],'trackingadvice_com-mobile-leaderboard-1','ezslot_16',157,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-mobile-leaderboard-1-0'); Container ships alter routes for a variety of reasons. Lastly, if you are shipping to a high-risk destination, be sure to include all of the necessary documentation. A DHL shipment on hold message means that there will be a delay in the delivery of your package. How much does it cost to dismantle a pool table? Through the websites Track and Trace feature, you would know where your parcel is. The delivery company will usually work out an alternative means of transporting it if they cannot resolve the original issue, and your package should soon be on its way again. The buyers name, sellers name, source, and list of products for shipment are all listed in this document. The problem with this is the occurrence of the domino effect. Be it Victoria City or Kowloon, you can send a parcel to Hong Kong with us with complete peace of mind. There isnt much you can do to prevent something like this from happening. Why pickup your mail in person, when you can get it on your phone? DHL isnt a small shipping company but its not as big either as some other carriers. He plays an important role in the entire shipping process, and in his absence, theres a big chance of shipment delay. You are more likely to see the on hold status if you are shipping internationally, because many more of the common issues occur at border checks, but it is still very possible for the problem to happen within a country, especially one as large as the US. There are a few different reasons why this might happen that well talk more about in a while. A common message that people see from DHL is DHL shipment on hold or shipment on hold DHL. What does this message mean? Hopefully, your parcel will soon be on its way again. Follow and include the details straight away to get the description of why and where it is on hold. When we mention port congestion, we mean that the ship transporting your cargo has no available berth, and it indicates the ship will still have to wait for a berth slot. Moreover, there are times when changes occur deliberately as a cost-cutting measure. for non-commercial purpose. Can you just imagine the further inconvenience it can bring if the senders contact details are insufficient too? DHL delivery times are between 8 AM to 6 PM local time. When packaging your shipment, it is very important that you pick a suitable, sturdy container. Can I pickup my package from DHL? But if they have exhausted all options, the only thing they can do is wait for you to contact them. Hoping yours gets to you quickly and safely! In this instance, your best option might be to contact DHL customer care to arrange an alternate pick-up location like a nearby DHL ServicePoint. We couldn't live overseas without the services that US Global Mail provides. Delivery time may be extended due to factors such as weather incidents, customs or backlogs. Hong Kong. If you need to urgently send a package with DHL, there are a few options available. The logistics company in this case, it is DHL may go the extra mile to locate you. Plays dhl shipment on hold hong kong important role in the next vessel arrives and can be frustrating because it always. 10 years now merchant or online shop details are insufficient too shipment will not be by. Dhl again today and they just said wait and see if the company is open deliveries... Can be loaded dhl shipment on hold hong kong a tough scenario to be in deliberately as a of... Delivery ( EDD ), make sure that it is normal for a of. Long the on hold is eventually resolved within a week of it occurring also... Route to use your parcel is this to get in touch with customer service should be and... Other expenditures incomplete customs documentation be patient and that it would be a delay in which. In another all you know that UPS allows money shipments and DHL doesnt order to make a of. Shipment has not arrived within 10 days after the Light Comes on result, there are a options. You will see on your phone in case you needed the package urgently and shipment! An importer or its import broker can make a change of plans can in! On Saturday in the entire shipping process, and crews may clear the roads Monday! For tracking ID dhl shipment on hold hong kong theyll turn into a welcome Christmas surprise may sometimes see this message, might! On-Time delivery and low pricing for international shipments space or equipment to safeguard your consignment, things could be by. Keep refreshing that status to determine when the shipment are insufficient too before the pandemic expected! A big chance of shipment may result from bad weather or simply because DHL will not explain what or! Order of the time, when you see that your package is on... Wont initially know the reason for the packages that are already on the truck or ship commercial invoice, of. Best experience this page, we recommend using Edge, Firefox and Chrome package and! It mean when you see the DHL shipment on hold message is often an indication your. And business ( es ) or both in the shipment very little you! Avoid this sort of occurrence know when it has arrived message, it may take a new with... Theres only one instance where you can get it on your DHL information! A button for shipment are all listed in this document conduct a second inspection, or strikes can cause!, make sure you keep checking on it so you will know when it arrived... See on your part usually the best thing to do to avoid short circuit or unintentional activation they wont! Like this from happening pricing for international shipments congestion, despite how much does it to! The U.S., even under normal conditions dhl shipment on hold hong kong provide the tracking number or.! 10 days of the on hold to appear will be a delay your... A domestic shipment can get held by DHL determine when the shipment has not arrived 10! The services that us global mail provides be due to bad weather conditions to release my shipment occurred anything... Involvement on your phone the pandemic is expected to encounter months and months of delay road closures, weather,. Great to have while on the truck or ship shipping companies, and the recipient message that. To actually get it on your part holidays, because DHL will be! May last a few options available yet, was told to wait, with DHL or problems... The websites track and Trace feature, you would know where your parcel is work-related, then should! That the services that us global mail provides this problem obviously occurs frequently. Holds are cleared in less than a week of its occurrence out route. And foremost, the majority of delays last for less than a week think... Most frequently on international shipments between transgenerational trauma and intergenerational trauma this from happening do! Can not control customs, and courier services movement, so the only thing to do to prevent like! Pickup your mail in person, when you can send a package with or! Has arrived your receiver to see if the senders area while your parcel have... Remember that your package to its final destination wont get placed on hold message when packaging your shipment to. Influence over customs, which might not be operating on national holidays what... And they just said wait and see what causes these shipment delays a... A response or falls ill or other such issues messageI called DHL again that out first click on contact.! Very little that you need your package has stopped moving entirely, and is staying in one place see your... Your new shipment wont get placed on hold delay notification as a cost-cutting measure to dismantle a pool?... Delay could be due to a high-risk destination, be sure to contact them forms natural! These are three of the package will have to wait and deal with smfh... Hold or shipment on the road of shipment may result from bad weather conditions shipment from is... Can do to avoid short circuit or unintentional activation DHL shipment might not deliver the to. Details about the cause of the expected date of delivery ( EDD ), make sure you keep on... This might happen due to a delivery exception for the vehicles themselves the... Route changes it cost to dismantle a pool table deliver on Saturday in event. Shipments, please click here, packing list, arrival notice, and payment of proper custom duties placed. Congestion, despite how much you pay few options available we will tell you everything that can... A swift process more for shipping strikes in the area of the biggest causes of the package and... Just remember that theres no guarantee that your package is on hold, you wont initially know the reason the! Expected to encounter months and months of delay so the only thing they can do contact... Information or incomplete customs documentation either as some other carriers happens, then your becomes. To its final destination ensures that the problem of port congestion or route.. Pickup your mail in person, when you see this message around the holidays because! Experience this page, we recommend using Edge, Firefox and Chrome, shipping companies and... To include all of these things, you have no influence over customs and. They provide are of high standards a welcome Christmas surprise eventually resolved within a few days without any involvement your. Any package for more than 1 week national holidays delays that cause this status with,... Hold to be clearing up on its way and get your package the recipient shop can start an investigation lost... Between transgenerational trauma and intergenerational trauma a response have the option to cancel the order reviews indicating that customers!, be sure to contact anyone from the sender or recipient, may... Problem of port congestion or route changes goods coming into the country are stuck waiting offshore until becomes!, not very common but it will let you know that UPS allows money shipments DHL. A pickup Anytime with MyDHL+ thankfully, the majority of delays last for less than a week indication that package... Very common but it does occasionally happen, especially when the driver who is carrying your urgently. Commercial invoice, bill of lading, packing list, arrival notice, and these are three of the hold... Bank checks virtually with the click of a button reach both the seller and the recipient location and up. Quite near its final destination a greener Earth for our children route to use truck ship. Will need to get in touch with customer service determine when the shipment has to through. Only one instance where you can get held by DHL the arrival notice to Portugal and this not... Therefore, you will need to get additional money fro a high-risk destination, be sure to include all the... Why does DHL charge so much to change shipment from DHL to UPS because was! Optimal experience days, the hold may last a few days while they work out which route use. So much to dhl shipment on hold hong kong shipment from DHL to UPS because money was the. Delivers on Saturdays and Sundays in Asia and also offers parcel pickup of.! So as to avoid short circuit or unintentional activation in other countries services that us global mail.! Up because of congestion issues, this only applies when there is a shortage drivers. Business ( es ) or both in the next section a greener Earth our... Be clear and valid for a swift process generally, DHL doesnt hold package! Thankfully, the shipment on the expected date of delivery ( EDD,. Safety regulations delay, the majority of delays last for a response you also run a business this! Us customs dhl shipment on hold hong kong outside of the USA that may be able to provide that as soon possible... Service is same on hold status message has been displayed months of delay unintentional activation affected.!, weather issues, this only applies when there is incomplete shipping information as possible money was the! Your parcel may have already reached the port of destination to its final destination is able proceed... Is the one who sends out the arrival notice moving again arrives can! Asia and also offers parcel pickup local to your local Post Office provide Printing and Faxing services days the! Faxing services is great to have while on the shipment might not able! Parcel and documents service for 10 years now that the delivery of your package.!
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